Shipping policy
Processing Time
Orders are typically processed within 3-5 business days (excluding weekends and holidays). During peak seasons or sales, processing times may be extended.
Shipping Rates & Delivery Estimates
Shipping charges for your order will be calculated and displayed at checkout. Estimated delivery times vary based on location and shipping method selected:
-
Standard Shipping: 5-7 business days
-
Expedited Shipping: 2-3 business days
-
Overnight Shipping: 1 business day
Delivery delays may occur due to unforeseen circumstances.
International Shipping Is Not Available
We currently do NOT ship to international destinations.
Order Tracking
Once your order has shipped, you will receive a confirmation email with tracking details. Please allow 24-48 hours for tracking updates to appear.
Lost or Stolen Packages
We are not responsible for lost or stolen packages confirmed as delivered. Please contact the carrier for further assistance. If your package is missing, email our support team at support@mittenextracts.com.
Returns & Exchanges
For return and exchange policies, please visit our Returns & Exchanges page.
If you have any questions, contact our customer support team at support@mittenextracts.com.